Hyderabad Electric Supply Company (HESCO) supplies electricity to 6 main districts in Sindh, and every monthly bill goes online the moment it is issued. To open yours you need one thing: the 14-digit reference number printed on the top-left of any past bill. Type it into the box above and the current amount payable, due date, units consumed and billing month appear on screen. No login, no app, no queue at the Hyderabad office.
How to check your HESCO bill online by reference number
Checking a HESCO bill online takes three steps and under a minute.
- Find the 14-digit reference number on the top-left of a previous HESCO bill.
- Type that number into the reference box at the top of this page.
- Press check to load the current bill, then print it or save a PDF.
The reference number stays fixed every month, so note it once and you can pull each new bill without the paper copy. Lost the old bill entirely? The Hyderabad customer services centre reads the number back to you from your meter or CNIC.
HESCO duplicate bill: print or download a copy
Duplicate bills solve the most common problem: the paper copy never arrived, or you binned it. HESCO stores every past bill against your reference number, so the duplicate opens with the same number you use for the current month. Press the print button on the result card to get a bank-accepted copy, or save it as a PDF to keep on your phone. There is no charge for a HESCO duplicate bill.
What your HESCO bill includes
Bills from HESCO split the total into clear parts so you can see where each rupee goes.
- Units consumed during the billing month, measured in kilowatt hours.
- Cost of electricity charged against the tariff slab your usage falls into.
- Fixed charges, meter rent and the PTV licence fee.
- General sales tax, plus income tax above set thresholds.
- Arrears carried forward and the monthly fuel price adjustment.
The due date sits beside the total. Miss it and HESCO adds a late payment surcharge, usually 10 percent of the current charges. That is why the bill prints a higher "payable after due date" figure.
HESCO unit rates and tariff slabs
Unit rates rise as monthly usage climbs, because HESCO charges by tariff slab. Protected domestic users who stay under 200 units for six straight months pay the lowest rate. The indicative residential slabs below apply across HESCO and every DISCO NEPRA regulates.
| Monthly usage | Approximate rate |
|---|---|
| 1 to 100 units (protected) | PKR 7.74 to 13.48 per unit |
| 1 to 100 units (unprotected) | PKR 23.59 per unit |
| 101 to 200 units | PKR 30.07 per unit |
| 201 to 300 units | PKR 34.26 per unit |
| 301 to 400 units | PKR 39.15 per unit |
| 401 to 500 units | PKR 41.36 per unit |
| 501 to 600 units | PKR 42.33 per unit |
| Above 700 units | PKR 48.84 per unit |
NEPRA revises these figures when it notifies a new schedule, so treat the table as a guide and read the exact per-unit rate printed on your own bill.
HESCO new connection and meter reading
New connections and meter issues run through the same HESCO network. Apply for a domestic or commercial connection at your divisional office with your CNIC, property documents and a test report from an approved contractor. Once the meter is installed, HESCO generates the first bill in the next billing cycle, and its reference number becomes your key for every online check afterwards. Spotting a reading that jumped without extra usage? Note your own meter reading and raise it before the due date.
HESCO coverage area and helpline
Coverage spans South Sindh, where HESCO runs the grid stations, feeders and billing for Hyderabad, Badin, Thatta, Tando Allahyar, Mirpurkhas and Tando Adam. The company handles new connections, load extension, meter faults and outage complaints across Sindh. For an outage or a billing dispute, call the HESCO helpline on 0800-96060 or visit the divisional office in your city with your reference number.


